Frequently Asked Questions

Clear answers to help you scale your staffing agency with confidence.

Employer of Record (EOR) Models

Which EOR model is right for my startup?

Most solo recruiters or firms adding contract roles for the first time choose our Full Service EOR. We become the legal employer of record, managing all HR and insurance responsibilities so you can launch with zero administrative overhead.

Can I white-label your services?

Yes. Our White Label EOR model allows you to maintain a seamless brand experience for your contractors. We handle the back-office execution while your agency remains the primary face of the relationship.

How do you handle W2 vs. 1099 worker classification?

We provide a rigorous vetting process to determine the correct legal status for every worker. This logic protects your firm from the steep penalties and tax audits associated with contractor misclassification.

What does the onboarding experience look like for the contractors we place?

We prioritize a professional, digital-first experience. Contractors receive a custom mobile-friendly link to complete tax forms, background checks, and direct deposit information. This speed reduces "no-show" risks and allows your talent to start producing revenue for your clients within 48 to 72 hours.

What is the process when a contract assignment ends?

We manage the full offboarding lifecycle, including final pay compliance and equipment return logistics. This keeps the experience professional for the worker and legally secure for your agency.

Agile Turnkey™

What is Agile Turnkey and how does it save me 30%?

Agile Turnkey is a Business Process Outsourcing (BPO) model for established agencies. Unlike EOR, you maintain your own FEIN and corporate identity. We manage the administrative workload, allowing you to reclaim the significant margins typically lost to high per-head EOR fees.

When is the right time to transition from EOR to Turnkey and how long does it take?

Profitability typically shifts once you reach 10 to 15 consistent contractors. We provide a strategic roadmap to help you graduate from our EOR model into the Turnkey solution as your volume scales. This refined implementation process usually takes 30 to 60 days.

How is Agile Turnkey™ priced compared to an EOR?

While EOR pricing is typically a percentage of the worker's pay rate, Turnkey utilizes a monthly base rate per worker. This model allows for full revenue recognition and provides significant cost reduction as your contractor count increases.

Does Agile Turnkey™ support both U.S. and Canadian operations?

Yes. We provide a unified infrastructure for both the U.S. and Canada. We manage the distinct provincial tax withholdings, workers' compensation logic, and Nexus filings required to scale across North America without geography blocking your growth.

Can I keep my existing payroll funding with Turnkey?

You have total flexibility. You can use your own bank funding, or you can leverage Agile’s embedded recourse and non-recourse funding options. Our goal is to provide the fuel for your expansion without the friction of bank-level restrictions.

Financials & Payroll Funding

How does your payroll funding work?

We bridge the cash flow gap between weekly payroll and client collections. Our funding is embedded directly into our workflow. We offer both recourse and non-recourse options to protect your cash position and fuel your expansion.

Do you manage multi-state tax logic and withholdings?

Our proprietary Agility™ platform automates the complex logic required for federal, state, and local taxes across all 50 states. We manage every nexus filing and withholding to protect your firm from costly regulatory errors.

Are there hidden implementation or technology fees?

We prioritize radical transparency. Our pricing is straightforward and based on your payroll volume. You will not encounter hidden setup fees or unexpected per-onboarding charges that eat into your margins.

What happens if an end client fails to pay an invoice?

Our non-recourse funding options protect your agency if a client fails to pay due to insolvency. We assume that financial risk so your cash flow remains stable regardless of client behavior.

Is there a cap on the amount of payroll we can fund?

Our funding scales automatically with your success. As your placement volume increases, your available capital grows to support your larger payroll demands without the need for additional bank approvals.

UK & International Expansion

Does a UK firm need a US bank account to start?

No. Our infrastructure allows UK agencies to launch in North America immediately without a physical presence or domestic bank account. We manage the local legal requirements so you can capture high-margin US revenue from London.

Can you help us scale into the Canadian market?

Yes. We provide a hassle-free path to making placements across Canada. We handle the provincial tax complexities and cross-border compliance logic, giving you access to a new pool of talent with minimal risk.

How do you handle profit payouts for UK-based agencies?

We provide flexible options for distributing your profit. Most international clients choose to receive their funds in USD to reinvest in growth, but we can also facilitate timely conversion and transfer to GBP.

Will our UK team experience delays due to the time difference?

Our operations are built for global responsiveness. We provide overlapping support hours to provide that your UK team gets answers and onboarding support during their standard workday.

Technology & Integration

What is the Agility™ platform?

Agility is our proprietary, enterprise-grade back-office engine built on Salesforce. It automates every stage of the contract lifecycle, providing your team with real-time transparency into timesheets, invoicing, and profitability.

How fast can I onboard a new contractor?

Speed is a competitive advantage. Once your master agreement is active, we can typically have a new North American contractor onboarded and ready to work within 48 to 72 hours.

How secure is our client and worker data?

Our Agility™ platform is built on the Salesforce ecosystem, providing top-tier encryption and security. Your sensitive business data is protected by the most trusted infrastructure in the professional services industry.

Is the onboarding process mobile-friendly for contractors?

Yes. Contractors can complete their entire onboarding packet—including tax forms and direct deposit—from any mobile device. This speed reduces the "no-show" rate and improves your fill velocity.

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