Frequently Asked Questions

Agile Partnering is a back-office provider and employer/agent of record. Agile will be your legal employer for any temporary placements you have through Investigo. If you have any questions regarding the onboarding process, timesheets, benefits, or your pay, please reach out to the Agile team at hr@agilepartnering.com

Once you accept a job offer, Agile Partnering's back office team will reach out to you via email with an introduction. You will also receive a DocuSign onboarding packet, along with an emailed background check link. Agile's team will support you with any questions regarding the paperwork completion.

Once you've completed your onboarding with Agile and they have approved it, you will be cleared to start work, and your consultant will be in touch with you regarding start date details.

Your estimated start date is listed on your onboarding/contract paperwork. However, your actual start date depends upon 1) when your onboarding paperwork is fully complete and approved, and 2) when the client is ready for you to start. Please contact your consultant if you have questions.

Agile offers three medical plan options as well as dental insurance, vision insurance, and a 401k plan.

For an overview of the insurance plans, see the Benefits Guide

All employees who are working at least 30 hours per week on average are eligible for benefits once they have worked a full calendar month. Example: If you started work January 10th, you will be eligible March 1st. 

You will receive a benefits email when you become eligible for to assist you in enrolling in or declining benefits. For further benefits questions, please contact us at hr@agilepartnering.com and we will be happy to assist you!

Upon completion of your onboarding, you will receive login access via email to our timesheet portal, AgilityTM, where you'll be able to enter and view hours and expenses in real time. 

If you are using another timesheet platform instead of AgilityTM, we will provide you with specific instructions via email. 

To access your paystubs, you will need to sign into the iSolved system here using your email address and the last four digits of your social security number. If you need to reset your account, please click "forgot password" or email finance@agilepartnering.com to request a password reset.

Once logged into your account, search and select "Pay History" to view your paystubs.

If you are a W2 worker or employee of Agile, you are on the weekly or semi-monthly pay cycle. 

Weekly pay schedule: On this schedule, you are paid every Friday for hours worked the previous Sunday-Saturday. For example, Hours worked Sunday the 2nd through Saturday the 8th are paid on Friday the 14th.

Semi-monthly pay schedule: On this schedule, you are paid every 15th and last day of the month, and there is a 15-day lag in pay. For example, hours worked 1/1-1/15 will be paid on 1/31, hours worked 1/16-1/31 will be paid on 2/15, etc.

**Payday is pushed to the nearest business day prior to the scheduled payday if it falls on a weekend or holiday.

If you would like to update your direct deposit details, please sign into the iSolved system here using your email address and the last four digits of your social security number. If you need to reset your account, please click "forgot password", or email finance@agilepartnering.com to request a password reset.

Once logged into your account, search for "direct deposit" then click on "Direct Deposit" under "Employee Management" to update your direct deposit details.

On-boarding made easy!

To complete your onboarding, just follow these four steps:
1

Sign
Your
Paperwork

You will receive an email with a link to review and sign your employee documents online. Please review and sign your documents as soon as you receive it!

2

Complete Your
Background
Check

You will receive an email from DISA Global Solutions (formerly Crimcheck). Please follow the instructions to complete your background check as soon as possible!

3

Access
Your
Paystubs

You will receive an email from EmployDrive/iSolved giving you access to online paystubs, direct deposit, etc.. Simply follow the instructions to setup your account and log in.

4

Enter
Your
Timesheets

When you start working, it is crucial for you to upload your approved timesheets and submit your time within our system by no later than end of day Tuesday for the previous week’s work.